![]() ![]() “We’re pursuing mitigation steps for this issue. “We’ve determined that a specific portion of our infrastructure is not processing authentication requests in a timely manner,” the website said. Users who are logged into sessions that began before the issues occurred are able to continue their session according to the Microsoft 365 Office website. “Please visit for additional information.” “We’re rerouting traffic to an alternate infrastructure to improve the user experience while we continue to investigate the issue,” Microsoft 365 Status tweeted. However, Microsoft said in a tweet that the roll back didn’t seem to improve the situation. Microsoft identified a change within the system, that has been rolled back, which may have caused the initial login problems. The hour-long interruption impacted several online courses, bringing virtual instruction to a standstill and making it impossible for professors to hold virtual office Why is Zoom down here at ? This is a major issue and we need to have it fixed ASAP! We can’t teach or hold office hours with Zoom! Please fix this NOW! San Diego State University September 29, 2020 Microsoft has restored authenticating login for Zoom, Canvas, Blackboard, Gmail and is working to address any outstanding issues. Microsoft has restored login access to Zoom, Canvas, Blackboard and Gmail according to an SDSU tweet. a problem with the university’s Microsoft 365 server caused outages for all SDSU Canvas, Blackboard, Zoom and Gmail users, according to SDSU Instructional Technology Services.Īs of 5:45 p.m. ![]() While power outages and broken water mains have cancelled classes in the past, San Diego State faced a different type of outage, the impacts of which were acutely felt by the more than 35,000 students, faculty and staff learning and teaching during a pandemic. ![]()
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